As I've changed the tank and therefore the colour of my Guzzi, I called my insurance provider yesterday to notify them. After being on hold for over 30 minutes I eventually get to speak to someone who seemed unable to understand that all that had happened was the tank had been swapped for an identical OEM tank of a different colour. I also mistakenly said I thought the chrome tank may be more expensive than a standard painted tank, which then led the insurance rep to say he would have to pass it to the underwriters.
Afterwards I checked the prices of new tanks on Fowlers, and they are all the same price regardless of colour or chrome. So today I thought I had better clarify with the insurance provider that the chrome tank did not increase the value of the bike, as I don't want my policy going up unnecessarily. I had to wait 50 minutes on hold listening to shite music, Razorlight in particular which is like torture
and I had to listen to it multiple times
, then eventually got to speak to someone. I explained that I had called yesterday, and that I just wanted to clarify that the cost of Guzzi tanks are all the same, so the new tank did not increase the value of the bike. After spending sometime getting the message across that I had not painted my bike, (kept asking about custom paint again
), they then kept asking me the value of the tank, so I kept replying that it was the same as the tank that was removed just a different colour and was priced the same, so did not make any difference. I even had to tell the guy to stop interrupting me and let me finish talking so he might understand what I was telling him. It took 1 hour and 15 minutes in total today, plus 30+ mins yesterday, plus £30 just to tell my insurance provider of a colour change